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admin
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Joined: 01 Jan 1970
Posts: 269
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 Posted: Sun Jan 15, 2006 7:50 am Post subject: Outlook Web Access doesn't work properly |
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Question: Hi,
I've tried to set up Outlook Web Access but when I browse to rel="nofollow"servername/exchange/ the dialog box pops up, I log on successfully and then an empty page appears with inbox, calendar in the left frame and the right frame has the top menu etc but all if the rest is empty, there are lots of image failed boxes and mainly whitespace. I know the browsers (IE6 and firefox) are ok because they can go to another OWA Server offsite and all is well.
Firefox fairs better, showing more and you can read you emails although it's a bit messy (ie it looks like some stuff isn't loading). If you press New, then nothing happens. In IE you can't get anything beyond the skeleton top and side menus (the middle is blank with the word "Loading..." - which never loads) and nothing works - the bottom left says script error. I've tried all the obvious stuff like adding to trusted sites, relaxing all browser security etc etc...
I installed a self signed SSL certificate to see if that would help but I can't load anything over https://, only http:// works, and I've checked 443 is open and the service up.
The DNS and network connectivity between the two is good, and I have the same problem using the IE6 on the server.
The user accounts are all enabled to use outlook web access and when the logon box appears I can successfully enter usernames and passwords for the windows accounts.
I'm stuck. Any ideas what I'm doing wrong?
Answer: Hmm..... this is an interesting one. Do you have a proxy server in your enviroment? Sometimes they mangle sites. Another thought is do you have RAS on the OWA box? RAS will add an IP to it's internal interface and you end up with the server having 2 ip addresses on the lan. Then the clients can't make up their mind which IP to use and connections get all messed up. Do an ipconfig and see if you get more than one IP on the interface. |
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