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Joined: 01 Jan 1970
Posts: 269
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 Posted: Sun Jan 15, 2006 9:26 am Post subject: connection speed modifiers |
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Question: My wife and I have a two computer hard wired home network that we created to share a DSL Internet connection. She is using my Toshiba lap top with Windows M/E upstairs, and I have a four year old custom built desk top with Windows 98 SE downstairs. We use an inexpensive 5 port switch for routing and have a Netopia 3300 Series DSL modem. We also have a Vonage (Linksys)VoiP phone adapter connected to the switch.
Our ISP (Centurytel) sends us a notice about every 3 months claiming to offer an even faster DSL speed than we have at the time, if only we'll agree to pay another $5.00 per month for DSL Internet access. According to them we're currently able to connect at a nominal download rate of 3.0M bps and we pay $59.00 a month (since I wired the network and provided the switch myself, they don't charge me anything for the second access).
The problem is: according to their own bandwidth speed tests, I'm not getting anything even remotely approaching the advertised 3.0M bps that I'm paying for. The best I've seen is 1.35M bps, and quite often we're down in the 450K bps range.
Before I scream at Centurytel and tell them I'm not going to pay a premium for service that features speeds less than the rating tier I left to buy 3.0, is the measured speed affected by the hardware items and programs I have connected at my end? Their "technician" has been to my house and he didn't have a clue about what was making me test so slow, or what the expected norm would be.
Thanks for your time and thoughtful consideration.
Frank Ziener
Foristell, MO
Answer: The only thing that you described that might make a difference is the VOIP. Make sure you are not on the phone when you are testing the speed. Also make sure only one computer is on the internet at that time. The hardware you described should have no effect on speed since even 3.0MBPS is very slow compared to the 100MBPS that the switch is designed for. The only other possibility is that there is a virus or spyware on your computer that is eating up the bandwidth. Rule that out then test it and if it is still slow complain. |
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