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admin
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Joined: 01 Jan 1970
Posts: 269
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 Posted: Sun Jan 15, 2006 10:43 am Post subject: Windows 2000 update problem |
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Question: Hi there,
I was updating a friends computer and was installing a service pack from the Microsoft website. The computer was running windows 2000.
Upon installing the service pack and restarting I ran into a problem. The computer starts to boot up but will not complete the startup [only to restart once again]. This continues on indefinitely.
I tried starting up in safe mode with the same result and also with the last known good configuration (which seems to be the one it is now using) still with the same result i.e. the computer continues to restart and not fully reboot.
Do you happen to have any ideas or suggestions?
Thank you in advance.
Sincerely,
Ronan
Answer: That is always fun. Right after the computer starts and right before windows loads press f8 every few seconds. It should give you an option to get into safe mode. Then check your add remove programs for anything like 1800search or myweb search or anything that might be spyware related. If you have spybot installed run it from there. I am not sure if you can install spybot from safe mode but you can try. Often spyware will cause all kinds of instability especially when you try updating the system. You should also be able t remove the recent service packs from add remove programs aswell. Try the spyware removal first. |
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